Expanding Your Horizon

Rendition of Homer's view of the world (prior ...

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If you are human, you have a set of beliefs.  Those beliefs form as you grow up and are highly influenced by culture, family, country … and many other things.  In a way, you identify with those beliefs, in a way, they are you, part of you.  I know people who are so set in their beliefs that refuse to explore beyond their horizon or entertain another point of view.  These people may fear that by opening their mind to receive information that may or may not contradict their belief system, they might cheat on that same system or worst, lose themselves – I pity them.  Why?  Because opening your mind to try to understand something and exploring information does not in any way diminish what you think, or believe; on the contrary, if you truly respect your beliefs, there is no need to fear new information.  What would have happened if all the explorers and scientists of the past had not stepped one foot pass their comfort zone (beliefs) and try to expand what they already knew or believed?  You answer that question, since the answer is obvious.

I used to write for a site and the community there seemed very friendly and loved commenting on each other’s work.  There was only one thing that drove me nuts, especially when I wrote a piece of poetry.  I write about many things, true or fictional, and many times, I love to imagine things poetically.  What drove me nuts?  That most times, people thought that the piece of poetry was directly related to me, as in true life.  I was too lazy to explain that it was just a piece of writing, many times fictional.

Don’t believe everything you read or are told; expand your horizon, move one step over the flat ocean’s edge and refresh your mind and spirit.  Think for yourself, believe what you must but after you consider the opposite point of view, there is no harm in that; who knows, it may even strengthen your beliefs.  As a writer, you owe it to yourself, and your readers … believe and expand your horizon.

The Three Forgotten Rules for Living

CHILDREN PLAY ON GARBAGE DUMP - NARA - 544794

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The other day, I was pondering on this adage (yes, I ponder a lot – even as a toddler, according to my Mom) – “Use it up, Make do, Do without.”  I don’t know if you are familiar with it, but it has been thrown around from time to time.  I realized that these words have been forgotten in today’s society.  Although, some people are turning their lives around and embracing these words (many times they are called “greenies”) most people live the opposite to this, at least that is what I’ve observed.  I was there once.

Use it Up – Most people throw away things before they even finish their contents, many times, unused items that they never got to open, spoiled food, and so on.

Make Do – That has become an insult in today’s society.  To some, Make Do is synonym to being a loser, or being poor.  I’ve known people with lots of money that live by the Make Do rule; it doesn’t have to do with how much money you have.  Some people choose this way of living, but this is the minority.

Do Without – This is unheard these days, especially since the invention of credit cards.  It is the source of many tantrums at stores or at home, and I am not talking about kids.  People become miserable if they cannot have stuff NOW!  Do Without? – But that is impossible!

The New Rules of the Game

1.  Use it Halfway, if ever.

2.  Get the newest and latest.

3.  Get it Now before it becomes old.

Disclaimer:  Some people will hate me for this post.  After the Zombies invade, nothing will matter, so old goods will become new again, and the old rules will become survival techniques.

The Inevitability of Change – Accepting Change

Some people don’t like change, others associate change with negative things, mostly because they are very comfortable with the current situation or stage in life, and they view change as a disruption.  “If it is not broken, don’t fix it” they may say.  When change is abrupt,and fast it leaves little or no time for this.  Change may be good or bad, however, it is always change.  The only thing that you can control about it is your reaction – accepting change.

Change is inevitable, and it offers an opportunity for movement and growth – whether it is disrupting or good change, either way you must claim your place in life – either embrace it and grow or fight it until you have no more strength – change is inevitable; it is part of our nature.  We go through change since our conception in the womb and it continues until we die – and God knows what else is beyond that, more change?

Change can be sudden, or it can be gradual, the later easier to swallow and embrace, the first, full of punch and invigorating, both regenerative, leaving a sense of renewal in the end.  The greatest thing about change is that no matter how it comes and how it may feel at the moment, it is evolving, and never stalls – that in itself is good.  If change for you represents your darkest hour, find comfort in that – everything shall pass, and it leaves experience, and growth if you choose to accept/embrace it.

Change is inevitable; it is our nature.

Heavy Heart? How Much can it Hold?

Scan of a Valentine greeting card dated 1909.

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February is around the corner, and I can’t help but think about Valentine’s Day; must of us do, at least if the holiday is part of your culture. The sweets are everywhere, the cupids are in full view, and the roses are in full bloom in the store shelves. The other day, my husband came home  with the cutest Valentine mug full of Dove chocolates – he knows I love coffee and he told me “you don’t have one of these.” I have enjoyed the little chocolate treats from time to time, and I love to read the sweet message inside the wrapper. I read one that stuck with me – “Discover how much your heart can hold” – it read. That tiny Dove chocolate heart was an epiphany.

Huh, I thought; I have never asked myself that question before.  I wonder, how much can my heart hold?  The answer is as inspiring as it is scary.  Why?  Because it touches on the essence of being human; on how much can we love, and how much we can  hate, and all the other emotions and feelings in between – from Awe, Bliss, and Beauty, to Fear, Doubt, and Heartbreak.  In physiology, the heart can take a beating, and eventually, one day, it will give up.  In terms of emotions and feelings, the heart is so much more amazing, stronger, and stretchable.  (I know, it is all about the brain and its electrical connections, but bare with me for the purpose of this post).

While pondering about the message in the Dove chocolate wrapper, I realized that the only way to know the answer to that is to live life, to live one heartbeat at a time.  Only thru living, the heart will continue to expand, to hold all the humanity and spirituality that life presents its keeper.  So, how much can the heart hold?  It is different for every person, as it is life and the things we let ourselves experience.  We can live minute by minute, or we can live heartbeat by heartbeat – it is up to us.  We can live life going thru the motions, at the beat of the clock, or we can find a true heartbeat in everything we do.  We can expand the capacity of our heart to hold as much as we want, as we allow, and many times, as much as we need.  As far as I’m concerned, every heartbeat counts, you don’t have to climb Mount Everest to get your rush, but if you want to do it, that is wonderful, as it is the way you want to live as you stretch your heart.

How much can your heart hold?  It is up to you to discover it.

The Why to What?

As I savor the last piece of my magical box of Turkish Delight, I happen to be thinking about a post I read earlier.  The post was about “what you really really really want,” and you can read about it in Ollin Morales blog – Courage 2 Create.  Well, right now what I really want is another box of Turkish Delight, but pondering about this issue prompted me to write this post.  I like to read books about positive thinking/attitude, setting goals … and so on.  Most of these books talk about how important and crucial it is to know your why, because without knowing your why, it will be very difficult to achieve your goals.  The Why is the real reason or motivator for you to do something or achieve what you want.  Thinking about Ollin’s post, I realized that the Why doesn’t matter so much if you don’t know or have a clear definition of “what you really really want.”  In other words, you have to know the What to be able to ponder and establish your true Why.

Unless you know your true What, your Why is useless.  To add to the dilemma, many times, you might think that what you want is a certain something, to later find out that you really didn’t want that at all, or maybe had to tweak your want a bit to realize that your Why was totally out of zinc with your What.  I don’t blame you if your head hurts by now, but life is complicated sometimes, or at least, our perception of it.  I have found that many times, my What (s) were totally wrong, and my Why (s) did not take me there; however, I found that it was all a process for me, and one that I had to undergo to be able to find my true What and Why.  Sometimes, the journey is a What in itself, and later, it becomes the Why, at least temporarily until you realize your true What and Why.

Don’t forget to check out Ollin’s post; you can find it by clicking here – http://ollinmorales.wordpress.com/2012/01/16/and-you-cant-pull-me-down/

 

 

Complete Disregard is Learned

English: A cigarette butt, lying in dirty snow.

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The other day, I was parked at the local Wawa-gas station having a cup of coffee with my husband.  Parked next to me, there was a woman who may have been in her mid or late sixties, waiting for her friend who went inside the store.  The woman was in the driver’s seat.  Just in front of her car, maybe about 15 steps or less, there was a giant trash can.  The woman chose to open her window and throw her cigarette butt on the floor, mind you, we are at a gas station/convenience store.  I could not understand this behavior.  There she was, less than 15 steps from a giant trash can, and probably had a trash compartment in her car, and she chose to litter.  I thought of saying something to her, but I stopped myself.  Instead, I looked at her, looked at the trash can, and moved my head from side to side – I’m sure she got the message.  I did not say anything because at that instant, I realized that if at that age, who knows, she could have been in her early 70s, she was still doing this, she must have done that her entire life, and my comment wouldn’t have mattered.

When I thought of it, her disregard for her planet, must had been learned long time ago, and she will probably go to her grave in this state of mind.  I am no saint, far from it, but there are things that baffle me, and they just don’t make sense.  This woman had no regard for the planet she calls home (unless she was from another planet), which translates, in my eyes, to disregard for the legacy she leaves her children or grandchildren, if she has any.

Ok, maybe you are thinking that I am making a huge deal out of a woman who happened to flick a cigarette at a parking lot.  However, the way I see it – “every action affects you or someone else, either in a positive or a negative way.”  I wish I had the power to follow that cigarette’s journey throughout the many years to see the impact that simple action had.  I can think of many scenarios –  the breeze rolls it over to the gas section just as a person is retrieving the gas nozzle from their car and a drop of gasoline falls to the floor.  Or maybe, a cute little bird or pigeon carries it to its nest underneath the roof of a home nearby.  I can think of many more scenarios, but it was just a cigarette butt, right?

The drama, oh, the drama …

How to Wow your Customers/Clients

The busy Holiday Season has ended and a new year is here.  For those who are independent contractors it means a fresh new start and the continuation of past business.  Keeping clients isn’t easy, whether you do retail or offer a service.  You have to find that balance that makes clients happy as well as yourself.  But what are the things that make your clients/customers go Wow?

  1. Attention to detail – I have found that this is very important in keeping your customer happy.  It goes beyond good and basic customer service.  You can be polite and go thru the motions of the sale, but when you take a good look at what your customer likes and strive to magnify that a bit, you are putting some love into the sale or service.  It is popularly called “going the extra mile;” however, you can go the extra mile out of duty or you can walk it loving it – there is a difference – and there is the balance.  To put it into perspective, when you give attention to detail, your packages are neat, extra well-packed, beautifully wrapped, and you include a little something special inside for your customer – they will remember you for that.  The online world has open many retail opportunities for online shops, and this is good.  However, I have seen many things that I don’t consider desirable; for example, receiving an item packed in a cereal box without any lining in it or any extra layers of protection.  I am all for recycling and saving the planet, but if you need to use a cereal box, you can pretty it up by wrapping/camouflaging it with some nice paper, putting some tissue inside to protect the item … and so on.  Recycle but also Upcycle.
  2. Being honest – Honesty in business goes far, and customers/clients notice.  Maybe for you, the extra dollar in shipping doesn’t make much difference, but it does to a customer.  These days, shipping packages is expensive, online sellers know that, and many times, they cannot compete with the free shipping or low shipping deals that other large companies offer.  The way I see it, it is not about competing but about being different, and you do that by refunding the difference if shipping was less and eating up the cost if it was more than you quoted.  Customers will notice and they will thank you for that, usually.
  3.  Giving the Royal Treatment – Even if you operate a very small online store, you can treat your customers as royalty.  Strive for an excellent shopping experience in all levels – communication, delivery of the product, and resolving any issues that may arise.  From offering tracking numbers, returns, and striving for making your customer happy at the end, there are many ways to wow your customers.  If you offer a service, excellent communication practices and prompt delivery, as well as following up are key.
  4. Saying Thank You – This is one of the most important things that you can do, whether you work an online business, brick and mortar store, or are an independent contractor.  It says to the  customers/clients that you value and appreciate their business – in other words, you don’t take them for granted.  You are stepping away from the “clerk treatment” so common at the street and letting your customers know that they are appreciated and that you would like to continue serving their needs in the future.  You do this by thanking them verbally, sending an email or a personalized card, including an appreciation gift or a discount coupon, and most important, following up with them briefly.  There are as many ways as far as your imagination can go.
  5. Personalizing the sale – This is of most importance, at least in my eyes.  Treating customers as people and not as dollar signs is what it means.  You can chat up a storm with a client and ask many questions to find common ground, but if you still see that person as a dollar sign, you will give that vibe back to him/her – everything is energy and energy passes thru.  Instead, think of a way in which you can truly help that customer with his/her need.  If a customer/client came to you, it is because there is a need and it is up to you to find a way to please that customer.  Next time, he/she can go somewhere else.  These days, there is a whole worldwide of choices out there in the concrete world and in cyberspace.  So, when a customer visits your online site or your brick and mortar store, be honored that they have seen your tiny dot shining in this huge retail universe.

Loving What You Do

English: Heart and Earth

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The New Year is here and I’m happy that it is.  Despite all the doomsday talk, the way I see it, each day is full of possibilities, so I got myself a year full of possibilities.  Each day important, and certainly, not taken for granted.  Although I am a planner by nature and I love lists, I have trained my stubborn self to appreciate each day for what it is, despite the curve balls that life serve and the not so happy situations that may present along the way.  I have learned that everything is temporary, nothing is forever, and things are as bad as you make them to be – the mind and the attitude will master your emotions, and the acceptance and understanding of emotions will shape your day – days will shape your present and your future.  I say this because I have realized that life is indeed too short.  I know everyone repeats this adage, but many have not ponder the depth of it, and truly, when you think about it, life is too short for all the things you want to do and live.  This is why it is so important that you love what you do and try to pursue that love and get there.  Whether that means moving to another state or country, no one will know but you, and there are always sacrifices on the way – a great salary, time, lifestyle … it is different for each person .

I think of the day I arrive to this earth, my birth day, and I am amazed first, that I was born, and second, at how fast the years have gone by.  Yes, I regret the bent on the road, some detours, but then I understand that without taking those, I would not be writing this post.

I have arrived to a point where I can say that I am blessed and I am happy, and it doesn’t have to do with financial status, material possessions (I have none of those) or the curve balls that life serves – all of that is temporary.  One thing I am glad I found along the way – that I CAN love every single day.

Countdown – Happy New Year

English: Bratislava; New Year 2005; FireWorks

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With this poem that I wrote sometime ago I wish you all the best New Year ever.  Cheers and until next year!

Countdown

5-4-3-2-1 …

New Year

Parties and champagne …

The blackboard erased,

A new count starts

For the everyday man.

 

Dreams, plans, and dissertations

Things left to the imagination,

New loves, old loves, memories that are gone.

 

Time anew

The curtain opens

Good days, bad days …

The race starts all over again.

 

365 … what a big number

265 … today I feel somber,

165 … everything’s fine

65 … I don’t even have a dime

25 … Christmas is here

5-4-3-2-1 … parties and champagne,

The New Year is here.

The Theory of Possibility

Deutsch: Ein Glas Milch English: A glass of mi...

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Revisited

The Theory of Possibility

 

I have adopted the philosophy that no one is 100% right – there are many possibilities and sides to a story or to a belief.  This has made me a better person.  I don’t have to judge and I don’t have to shove my beliefs up the throats of others; instead I agree to disagree and to value other points of view.  I am happier now.  I don’t have to turn blue to prove a point; instead, I just express it and let it go to do what it needs to do.

One day, I went to reach for a glass of milk but decided to drink peach juice instead.  It was a change that took a split of a second but got me thinking.  I was sure I wanted milk but instead ended up grabbing the peach juice.  What followed was enlightening, at least to me.  I understood that this world is made entirely of possibilities.  I understood that everything, absolutely everything is possible.  It takes a matter of less than a second for a possibility to become reality.  This changed my view of things.

I will go back to the milk and juice to illustrate the point.  In my mind, I wanted milk and went straight ahead to the refrigerator to get it.  From my point of view it was already something I would do, saw myself doing, but never materialized – it was a possibility.  Instead, another possibility presented itself – the peach juice – a possibility that was not in my mind a few seconds ago, when heading towards the refrigerator to get some milk.  This sudden change puzzled me to the point that I am writing this article.

Going back to the example, the second possibility became my reality, not the first and intended one.  I changed my mind in the split of a second, whether conscious of it or not, but it ended up shaping my reality.  This in my opinion was a powerful message.

Possibilities abound, they are just multidimensional, and so are we when we think of it in that sense.  Multiple realities – can that be possible?  You be the judge – I don’t judge anymore.